Estimated dispatch times are shown on our website category pages. The estimated dispatch time for your order will also be shown on your order confirmation which is sent via e-mail after you place your order.
In-stock items will be dispatched from our warehouse as soon as possible after placing your order unless you have included some pre-order items in your order. 99% of orders placed before 11:30 am Sydney time on a working day will be dispatched on the same day.
Please note that cancellation fees and return shipping fees may apply if you cancel an order after we start processing it.
Deliveries to major capital cities are usually made within 4 working days, however, please allow 10 business days after the dispatch date to receive your order. Excludes pre-order items.
To keep delivery costs low, we book all deliveries on standard road transport services with one person on board the delivery vehicle. If you have ordered any large or heavy items please have enough able-bodied people at home to help the driver with unloading. The suggested lifting weight per person is 25kg (example. Box weighs 100kg, you will need to supply 3 able-bodied people at home to help the driver with unloading). Carton weights can be seen on the products listed specifications. The driver is responsible for delivering the goods to your doorstep at ground level. You are welcome to request additional services such as an extra helper or specialised delivery service or after hours delivery. This will need to be arranged with us before dispatch and additional costs will apply.
CLICK & COLLECT
If you would like to pick up your order please check item location displayed on our product pages. For assistance please call 02 8999 1114 and press option 1 to speak to one of our sales team members. Place your order online to ensure stock is reserved for you as our products can sell out very quickly.
5 Years Warranty
We take quality seriously. This product is backed by a 5-year warranty against defects. (more info).
For your peace of mind and online shopping convenience all our products also come with:
Tiles for Luola 4 Person Outdoor Barrel Sauna
Have you just installed our fabulous Luola 4 person outdoor barrel sauna in your outdoor space? Then you must note the stylish and luxurious fixture can be susceptible to some damage if you don’t give it additional protection.
We know saunas stand as an item of luxury, indulgence and much-needed relaxation for everyone. The break-neck pace of a working week, the stress levels and the pressure of responsibilities can take a massive toll. Our mental and physical health can soon take the beating if we don’t relax, unwind and rejuvenate in some way.
Here is where an outdoor barrel sauna comes instantly to mind. It is the ultimate piece of luxury and comfort that homeowners are grabbing. And why not, considering how this option is always available any time of any day?
Consider how you only need to step into your backyard or outdoor to grab some much-needed me-time. Add to that the ultimately soothing sound of a crackling fire and intoxicating scent and you know you’ve installed nirvana in your home.
Hence, it only makes sense to take all measures necessary to protect your source of nirvana in the open. An outdoor barrel sauna can suffer significant damages from seasons and other elements. Soon you’d be spending unnecessarily on maintenance if you haven’t covered the roof with our asphalt tiles.
Join our mailing list to receive your discount + plus more exclusive offers*Minimum spend of $500