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Luxo Living Site News

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Luxo Living is open and fully operational however our showroom is closed due to NSW COVID restrictions

During these challenging times that we are facing, our priority at Luxo Living is the safety and welfare of our staff and customers. Our warehouse is fully staffed and we continue to dispatch goods and services to our customers across Australia without any delays. Due to a high volume of enquiries coming through response times from our contact centre may be a little longer than usual. We will return all calls and respond to all enquiries as quickly as possible. Please note our showroom is closed until further notice. Click and collect is still available. See below for more information.

Can I still shop online on Luxo Living?

Yes. We are still open to all Australians and customers will receive orders as normal without any delays. We continue to provide exceptional value direct to the consumer and we have more and more products becoming available every week.

Is Click & Collect still available?

Yes, you are still able to use our Click & Collect service, however no entry into our building will be allowed. When you arrive on site, simply park your car in our carpark and text your name and order number to our warehouse phone 0473 840182. There is no need to leave your car. One of our warehouse staff will bring your order out to you. For the health and safety of visitors and staff we ask that you remain in your vehicle at all times while on our premises. Please note the warehouse phone does not receive calls. For any enquiries please call our customer service line on 02 8999 1114.

Are delivery times delayed?

No. Our warehouse is staffed and equipped to handle the current volume of orders. If anything, our delivery times for in stock items is quicker now than ever before due to the improved road traffic conditions around the country and especially in Sydney. For more information on delivery and dispatch times please check estimated dispatch times on your order and our product pages. We have more products becoming available every week.

Is Luxo Living affected by the Government shutdowns?

Luxo Living is fully operational and only our showroom is affected by the government shutdowns. We will provide updates on our web site if the situation changes.

More information can be found in our information section at the footer of each page.

The health and wellness of our team and our customers continues to be our top priority throughout these challenging times. We thank you for supporting an Australian business and for keeping in mind the health and safety of our fellow Australians during this crisis and we encourage everyone to cooperate together as Australians for a speedy return to normal life.

 

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Join our mailing list to receive your discount + plus more exclusive offers

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