Frequently Asked Questions

• What standards are these saunas certified to?

  All Luxo Living saunas are 100% tested and certified to AS/NZS 60335 electrical safety standards, including 60335.2.53 sauna safety requirements. This ensures every unit meets Australian regulations for safe household use. You can also verify Luxo Living’s registration through the National EESS database — just search “Luxo Saunas.” To view a copy of the certification, simply contact our customer service team via phone, live chat or email.

• How long does it take for the Luxo Kiima Hybrid Sauna to heat up?

  The Luxo Kiima typically reaches optimal temperature within 15–25 minutes, depending on your chosen mode. Infrared panels heat faster for gentle warmth, while the Finnish stove provides a traditional steam experience that gradually builds up deep, even heat.

• Can the Luxo Kiima sauna be used in all weather conditions?

  Yes — the Kiima is purpose-built for Australian outdoor living. With a weather-resistant fir wood exterior, roof tiles, and a raincover included, it’s designed to handle changing conditions while maintaining lasting performance and style in your backyard.

• What’s the difference between an infrared sauna and a Finnish sauna?

  Infrared saunas use radiant heat to warm the body directly, offering a lower-temperature, relaxing sweat that’s easy on beginners. Finnish saunas, on the other hand, heat the air and use steam for a more intense and traditional experience. The Kiima lets you enjoy both — an unmatched combination for wellness enthusiasts.

• Is the Kiima energy efficient compared to traditional saunas?

  Absolutely. The hybrid design gives you flexibility to choose your preferred heat source, with infrared panels consuming less power for shorter sessions. For deep, authentic heat, the Finnish stove remains highly efficient when used with the insulated wooden structure that retains warmth naturally.

• How do I maintain and clean my outdoor sauna?

  After each use, leave the door slightly open to allow air circulation and moisture to escape. Wipe down benches and walls with a soft, damp cloth using mild, non-abrasive cleaner. For long-term care, occasionally oil the exterior wood to preserve its finish and durability — especially in coastal or humid climates.

• Do I need a licensed electrician?

  Yes. The Finnish stove must be hardwired by a licensed electrician. The infrared panel system uses a 15A plug.

• Can I use the infrared and stove functions at the same time?

  No. For safety, do not use both heating systems simultaneously.

• What temperatures and timers are available?

  Infrared heating reaches up to 65°C with a 0–60 minute timer. The stove reaches up to 80°C with a 0–180 minute timer.