Estimated dispatch times are shown on our website category pages. The estimated dispatch time for your order will also be shown on your order confirmation which is sent via e-mail after you place your order.
In-stock items will be dispatched from our warehouse as soon as possible after placing your order unless you have included some pre-order items in your order. 99% of orders placed before 11:30 am Sydney time on a working day will be dispatched on the same day.
Please note that cancellation fees and return shipping fees may apply if you cancel an order after we start processing it.
Deliveries to major capital cities are usually made within 4 working days, however, please allow 10 business days after the dispatch date to receive your order. Excludes pre-order items.
To keep delivery costs low, we book all deliveries on standard road transport services with one person on board the delivery vehicle. If you have ordered any large or heavy items please have enough able-bodied people at home to help the driver with unloading. The suggested lifting weight per person is 25kg (example. Box weighs 100kg, you will need to supply 3 able-bodied people at home to help the driver with unloading). Carton weights can be seen on the products listed specifications. The driver is responsible for delivering the goods to your doorstep at ground level. You are welcome to request additional services such as an extra helper or specialised delivery service or after hours delivery. This will need to be arranged with us before dispatch and additional costs will apply.
CLICK & COLLECT
If you would like to pick up your order please check item location displayed on our product pages. For assistance please call 02 8999 1114 and press option 1 to speak to one of our sales team members. Place your order online to ensure stock is reserved for you as our products can sell out very quickly.
12 Months Warranty
We take quality seriously. This product is backed by a 12 month return to base (RTB) warranty against defects. (more info)
For your peace of mind and online shopping convenience all our products also come with:
Polilo Cream White Bouclé Accent Chair & Ottoman Bundle
These trendy and futuristic chair makes a wonderful option for a reading nook, a cosy fireplace seating plan etc. You could also pair a couple of our bouclé accent chairs in your living room to extend your seating plan and create not just more space but more glam as well.
All those with a love for interior designing and an artistic eye for home decoration realise what an excellent fabric bouclé is. We bring you the best of bouclé furniture pieces, including our Polilo Accent Chair.
With this Angel Ottoman like ours all in cream white and the softest bouclé fabric, your room will look straight out of an interior designing magazine. This product is also a smart way of freeing up space in your home by substituting your chunkier furniture pieces for this one. This bouclé ottoman is also a smart way of freeing up space in your home by substituting your chunkier furniture pieces for this one. Perfect for some homeowners who want to have another seating option. It also doubles up as extra seating capacity to your living room.
Polilo Bouclé Accent Chair - Cream White
Angel Bouclé Ottoman - Cream White
Disclaimer: Actual product colours may vary. Please note that due to lighting, studio photography, room conditions, different screens on various devices, some minor colour variation can occur. We do our very best to make sure our photos are as close to the exact product as possible.
How to Care for Polyester Bouclé Fabric
Polyester bouclé fabric, being blended with nylon, makes up a strong and durable fabric. However, like any fabrics, it is not immune to dirt, fading and stains. Therefore, you should learn how to care for your fabric.
Clean with Water-Based Cleanser, or Mild, Dry Cleaning Solvent
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