Estimated dispatch times are shown on our website category pages. The estimated dispatch time for your order will also be shown on your order confirmation which is sent via e-mail after you place your order.
In-stock items will be dispatched from our warehouse as soon as possible after placing your order unless you have included some pre-order items in your order. 99% of orders placed before 11:30 am Sydney time on a working day will be dispatched on the same day.
Please note that cancellation fees and return shipping fees may apply if you cancel an order after we start processing it.
DELIVERY
Deliveries to major capital cities are usually made within 4 working days, however, please allow 10 business days after the dispatch date to receive your order. Excludes pre-order items.
To keep delivery costs low, we book all deliveries on standard road transport services with one person on board the delivery vehicle. If you have ordered any large or heavy items please have enough able-bodied people at home to help the driver with unloading. The suggested lifting weight per person is 25kg (example. Box weighs 100kg, you will need to supply 3 able-bodied people at home to help the driver with unloading). Carton weights can be seen on the products listed specifications. The driver is responsible for delivering the goods to your doorstep at ground level. You are welcome to request additional services such as an extra helper or specialised delivery service or after hours delivery. This will need to be arranged with us before dispatch and additional costs will apply.
CLICK & COLLECT
If you would like to pick up your order please check item location displayed on our product pages. For assistance please call 02 8999 1114 and press option 1 to speak to one of our sales team members. Place your order online to ensure stock is reserved for you as our products can sell out very quickly.
12 Months Warranty
We take quality seriously. This product is backed by a 12 month return to base (RTB) warranty against defects. (more info)
For your peace of mind and online shopping convenience all our products also come with:
Alexis Trundle Day Bed & Mattress Bundle Single - White
Introducing the Alexis Trundle Bed Frame, a piece of perfect bedroom furniture that is comfortable and inviting as it is a practical way to get to an additional bed while saving space. A trundle bed is a bed with a second bed underneath it. This second bed slides out like a drawer and instantly provides an extra bed, ideal for guests or kids having sleepovers. After use, simply slide it back underneath the bed to keep it out of the way. Convenient and portable, this is an excellent solution when you have limited space but require an extra bed.
This highly affordable and comfortable mattress is ideal for bunk beds, children’s rooms and guest rooms. This medium-firm mattress is crafted using ultra-comfortable 28D PU foam, and wrapped in durable soft fabric that is guaranteed to provide a restful night’s sleep. For added support, this mattress features reinforced edges that provide extra strength and durability. Not only is it incredibly comfortable, but the Luxo Junior is also hypoallergenic and dust mite-free. For easy cleaning, the breathable soft fibre cover is both removable and machine washable.
Features:
Alexis Solid Pine Wood Trundle Bed - White
Luxo Junior 15 cm Kids and Bunk Bed Mattress
Please note: Due to health & hygiene regulations we can only accept mattresses returned in unopened and sealed packaging
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*Minimum spend of $500
