Estimated dispatch times are shown on our website category pages. The estimated dispatch time for your order will also be shown on your order confirmation which is sent via e-mail after you place your order.
In-stock items will be dispatched from our warehouse as soon as possible after placing your order unless you have included some pre-order items in your order. 99% of orders placed before 11:30 am Sydney time on a working day will be dispatched on the same day.
Please note that cancellation fees and return shipping fees may apply if you cancel an order after we start processing it.
DELIVERY
Deliveries to major capital cities are usually made within 4 working days, however, please allow 10 business days after the dispatch date to receive your order. Excludes pre-order items.
To keep delivery costs low, we book all deliveries on standard road transport services with one person on board the delivery vehicle. If you have ordered any large or heavy items please have enough able-bodied people at home to help the driver with unloading. The suggested lifting weight per person is 25kg (example. Box weighs 100kg, you will need to supply 3 able-bodied people at home to help the driver with unloading). Carton weights can be seen on the products listed specifications. The driver is responsible for delivering the goods to your doorstep at ground level. You are welcome to request additional services such as an extra helper or specialised delivery service or after hours delivery. This will need to be arranged with us before dispatch and additional costs will apply.
CLICK & COLLECT
If you would like to pick up your order please check item location displayed on our product pages. For assistance please call 02 8999 1114 and press option 1 to speak to one of our sales team members. Place your order online to ensure stock is reserved for you as our products can sell out very quickly.
12 Months Warranty
We take quality seriously. This product is backed by a 12 month return to base (RTB) warranty against defects. (more info)
For your peace of mind and online shopping convenience all our products also come with:
Vilania Queen Tufted Fabric Bed & Mattress Bundle - Cream White
An upholstered bed frame and a perfect mattress is the cornerstone of every bedroom because it depends on the rest of the style of the room. Hence, choosing a bed and mattress bundle with utmost care and consideration is imperative. Let us make a choice easy for you with our splendid product.
Your room is sure to look at the height of luxury once you give it a style that aligns with our tufted fabric bed. With a tremendous aesthetical and practical value, our upholstered headboard bed frame will appeal to you endlessly. The neutral colour will also allow you the chance to experiment and contrast with a variety of colour palettes for your bedroom.
On the other hand, the construction of the mattress is a work of art and offers a perfect balance between weight and durability. The springs under the foams further ensure that the bed is comfortable but does not give you that sinking feeling. At the top rest different layers of foam, which ensures that people will rest easily and comfortably. The top layer features a quilting foam and high-density foam, which easily gives way for your body to sleep in the bed easily. As it provides ample support to your body, you will be able to feel even more comfortable in your day-to-day easily.
Features:
Vilania Tufted Fabric Bed Frame with Headboard
Ceto 30cm Euro Top Firm Pocket Spring Mattress
Disclaimer: Actual product colours may vary. Please note that due to lighting, studio photography, room conditions, different screens on various devices, some minor colour variations can occur. We do our very best to make sure our photos are as close to the exact product as possible.
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*Minimum spend of $500
