Estimated dispatch times are shown on our website category pages. The estimated dispatch time for your order will also be shown on your order confirmation which is sent via e-mail after you place your order.
In-stock items will be dispatched from our warehouse as soon as possible after placing your order unless you have included some pre-order items in your order. 99% of orders placed before 11:30 am Sydney time on a working day will be dispatched on the same day.
Please note that cancellation fees and return shipping fees may apply if you cancel an order after we start processing it.
Deliveries to major capital cities are usually made within 4 working days, however, please allow 10 business days after the dispatch date to receive your order. Excludes pre-order items.
To keep delivery costs low, we book all deliveries on standard road transport services with one person on board the delivery vehicle. If you have ordered any large or heavy items please have enough able-bodied people at home to help the driver with unloading. The suggested lifting weight per person is 25kg (example. Box weighs 100kg, you will need to supply 3 able-bodied people at home to help the driver with unloading). Carton weights can be seen on the products listed specifications. The driver is responsible for delivering the goods to your doorstep at ground level. You are welcome to request additional services such as an extra helper or specialised delivery service or after hours delivery. This will need to be arranged with us before dispatch and additional costs will apply.
CLICK & COLLECT
If you would like to pick up your order please check item location displayed on our product pages. For assistance please call 02 8999 1114 and press option 1 to speak to one of our sales team members. Place your order online to ensure stock is reserved for you as our products can sell out very quickly.
12 Months Warranty
We take quality seriously. This product is backed by a 12 month return to base (RTB) warranty against defects. (more info)
For your peace of mind and online shopping convenience all our products also come with:
Renata Double Bouclé Gas Lift Bed & Mattress Bundle - Light Grey
A blissful night's sleep necessitates a well-chosen mattress that is designed to provide your body with maximum support and comfort. Our Renata Bouclé Frame and Thalia Mattress Bundle is the ideal combination of practicality and ultimate style — plus, it is super comfortable. Whether you are a single person, a couple, or have a family, keeping all your things in one place and getting rid of the clutter around your home can be tricky. With this bed frame, you won’t have to worry ever again. This model in particular comes with a built-in storage cubby so you can keep your clothing, linen, toys, or whatever else it is that you don’t want to lie around the home in one place. You may be wondering how you are supposed to get your items in there in the first place, well, thanks to the cylinders located under the slats, it is as easy as lifting up the mattress and slats and the easy-lift technology will do the rest of the work for you.
The nine-layer construction of the Thalia 30cm Memory Foam Pocket Spring Mattress is intended to provide both support and comfort. The mattress employs tried-and-true pocket spring technology to ensure that your body's curvature is well supported. Furthermore, by using this construction, you will reduce the disruption caused by your partner's movements. When combined with three distinct foam layers, Thalia's 25cm reinforced pocket spring provides wonderfully cushioned comfort, allowing your body to rest, unwind, and reset for the next day.
Renata Bouclé Gas Lift Bed Frame - Light Grey
Thalia 30 cm Memory Foam Pocket Spring Mattress
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