Estimated dispatch times are shown on our website category pages. The estimated dispatch time for your order will also be shown on your order confirmation which is sent via e-mail after you place your order.
In-stock items will be dispatched from our warehouse as soon as possible after placing your order unless you have included some pre-order items in your order. 99% of orders placed before 11:30 am Sydney time on a working day will be dispatched on the same day.
Please note that cancellation fees and return shipping fees may apply if you cancel an order after we start processing it.
Deliveries to major capital cities are usually made within 4 working days, however, please allow 10 business days after the dispatch date to receive your order. Excludes pre-order items.
To keep delivery costs low, we book all deliveries on standard road transport services with one person on board the delivery vehicle. If you have ordered any large or heavy items please have enough able-bodied people at home to help the driver with unloading. The suggested lifting weight per person is 25kg (example. Box weighs 100kg, you will need to supply 3 able-bodied people at home to help the driver with unloading). Carton weights can be seen on the products listed specifications. The driver is responsible for delivering the goods to your doorstep at ground level. You are welcome to request additional services such as an extra helper or specialised delivery service or after hours delivery. This will need to be arranged with us before dispatch and additional costs will apply.
CLICK & COLLECT
If you would like to pick up your order please check item location displayed on our product pages. For assistance please call 02 8999 1114 and press option 1 to speak to one of our sales team members. Place your order online to ensure stock is reserved for you as our products can sell out very quickly.
12 Months Warranty
We take quality seriously. This product is backed by a 12 month return to base (RTB) warranty against defects. (more info)
For your peace of mind and online shopping convenience all our products also come with:
Polilo Cream White Bouclé Accent Chair & Side Table Bundle
Polyester bouclé has been winning hearts recently because of the many desirable qualities it possesses. This fabric is heavy enough to assure you of the acoustic option but also soft enough to be extra comfy. Our bouclé fabric is a rugged-textured piece that will appeal to you on all levels. This trendy and futuristic chair makes a wonderful option for a reading nook, a cosy fireplace seating plan etc. You could also pair a couple of our bouclé accent chairs in your living room to extend your seating plan and create not just more space but more glam as well.
Paired with this tunning Lulu Mother of Pearl Inlay Side Table is gorgeously appealing statement piece that adds a sense of elegant appeal to your sitting room, lounge room or bedroom. The Lulu side table is the perfect solution to creating a sense of opulence in a limited space. Encased in a beautiful hand-crafted mother of pearl mosaic, this side table will introduce a sense of classic beauty to any room. This unique piece is available in four distinct colour schemes, each with their own unique and eye-catching mosaic pattern.
Polilo Bouclé Accent Chair - Cream White
Lulu Mother of Pearl Inlay Side Table - Jade Green
Disclaimer: Actual product colours may vary. Please note that due to lighting, studio photography, room conditions, different screens on various devices, some minor colour variation can occur. We do our very best to make sure our photos are as close to the exact product as possible.
Care Instructions: Always handle with care. Avoid bumping this intricate piece. Make sure you lift up the table instead of dragging the piece when you are moving it. Dust regularly with a soft, dry cloth. Avoid the use of furniture polish, harsh chemicals or abrasive cleaners. Dry spills immediately with a clean cloth. Protect surfaces from heat and moisture by using coasters, pad or cloth under drinking glasses or hot dishes. Use a protective pad when writing with a pen. Keep out of direct sunlight. For indoor use only.
Note: This furniture is handmade by a skilled craftsman, so each product is unique and may have different variations. Due to the natural characteristics of this product, minor imperfections may appear and are not considered as a defect.
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