Estimated dispatch times are shown on our website category pages. The estimated dispatch time for your order will also be shown on your order confirmation which is sent via e-mail after you place your order.
In-stock items will be dispatched from our warehouse as soon as possible after placing your order unless you have included some pre-order items in your order. 99% of orders placed before 11:30 am Sydney time on a working day will be dispatched on the same day.
Please note that cancellation fees and return shipping fees may apply if you cancel an order after we start processing it.
DELIVERY
Deliveries to major capital cities are usually made within 4 working days, however, please allow 10 business days after the dispatch date to receive your order. Excludes pre-order items.
To keep delivery costs low, we book all deliveries on standard road transport services with one person on board the delivery vehicle. If you have ordered any large or heavy items please have enough able-bodied people at home to help the driver with unloading. The suggested lifting weight per person is 25kg (example. Box weighs 100kg, you will need to supply 3 able-bodied people at home to help the driver with unloading). Carton weights can be seen on the products listed specifications. The driver is responsible for delivering the goods to your doorstep at ground level. You are welcome to request additional services such as an extra helper or specialised delivery service or after hours delivery. This will need to be arranged with us before dispatch and additional costs will apply.
CLICK & COLLECT
If you would like to pick up your order please check item location displayed on our product pages. For assistance please call 02 8999 1114 and press option 1 to speak to one of our sales team members. Place your order online to ensure stock is reserved for you as our products can sell out very quickly.
12 Months Warranty
We take quality seriously. This product is backed by a 12 month return to base (RTB) warranty against defects. (more info)
For your peace of mind and online shopping convenience all our products also come with:
Jasmine Queen Cream White Velvet Bed Frame & Mattress Bundle
Are you looking for a bed and mattress set that is both long-lasting and fashionable? Then make this incredibly beautiful and solidly built bundle the next piece of furniture in your room.
The intricately designed head and footboard are the first things that come to mind when looking at this lovely bed for the first time. Each looks stunning in your luxurious settings, especially if you prefer a brighter aesthetic. Of course, because of its vintage elements, the bed frame can easily fit into a shabby chic aesthetic as well. Of course, you will also notice the beautiful and oddly shiny velvet fabric that can stand out from your room. And when you have a room that better reflects the luxurious feel of this fabric, then your bed will certainly complement your overall style.
For the mattress, combining some of the most comfortable materials results in an experience unlike any other. The top's knitted fabric is puffy to the touch but has a very rugged, durable design. The magic happens beneath this aesthetically pleasing mattress. Its eight-layer design ensures maximum comfort, whether you're sleeping or sitting on it. The cool gel layer follows soon after the high-density latex layer at the top of the layers. Each foam works in concert to provide a deeply satisfying sleeping experience that is difficult to find in any other mattress.
Features:
Jasmine Velvet Bed Frame w/ Head & Footboard - Cream White
Antheia 32cm Euro Top Latex Memory Foam Spring Mattress
Disclaimer: Actual product colours may vary. Please note that due to lighting, studio photography, room conditions, different screens on various devices, some minor colour variations can occur. We do our very best to make sure our photos are as close to the exact product as possible.
Please note: Due to health & hygiene regulations we can only accept mattresses returned in unopened and sealed packaging
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*Minimum spend of $500
