Estimated dispatch times are shown on our website category pages. The estimated dispatch time for your order will also be shown on your order confirmation which is sent via e-mail after you place your order.
In-stock items will be dispatched from our warehouse as soon as possible after placing your order unless you have included some pre-order items in your order. 99% of orders placed before 11:30 am Sydney time on a working day will be dispatched on the same day.
Please note that cancellation fees and return shipping fees may apply if you cancel an order after we start processing it.
Deliveries to major capital cities are usually made within 4 working days, however, please allow 10 business days after the dispatch date to receive your order. Excludes pre-order items.
To keep delivery costs low, we book all deliveries on standard road transport services with one person on board the delivery vehicle. If you have ordered any large or heavy items please have enough able-bodied people at home to help the driver with unloading. The suggested lifting weight per person is 25kg (example. Box weighs 100kg, you will need to supply 3 able-bodied people at home to help the driver with unloading). Carton weights can be seen on the products listed specifications. The driver is responsible for delivering the goods to your doorstep at ground level. You are welcome to request additional services such as an extra helper or specialised delivery service or after hours delivery. This will need to be arranged with us before dispatch and additional costs will apply.
CLICK & COLLECT
If you would like to pick up your order please check item location displayed on our product pages. For assistance please call 02 8999 1114 and press option 1 to speak to one of our sales team members. Place your order online to ensure stock is reserved for you as our products can sell out very quickly.
12 Months Warranty
We take quality seriously. This product is backed by a 12 month return to base (RTB) warranty against defects. (more info)
For your peace of mind and online shopping convenience all our products also come with:
55cm Potted Faux Snake Plant
Add the beautiful slender leaves of the Potted Faux Snake Plant to any room at home or office to create a green space. The yellow and green colours and pointed tips are life-like succulent details, highly realistic and a perfect addition to create a natural environment.
Made of high-quality soft and realistic plastic, the Potted Faux Snake Plant is durable and long-lasting. The soft plastic mimics the natural colour and texture of its live counterpart. It is low maintenance and needs minimal attention and cleaning compared to real plants.
Why choose artificial plants? They are immune to seasonal changes. They are at their best and are versatile options to add a green environment to any space. These artificial plants are a cost-efficient option and allergen-free solution for anywhere in your home without the fuss.
Using faux plants has many benefits and are considered a great substitute for natural plants. See our wide collection of artificial plants.
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